Privacy Policy
Last revision: April 2020, 10

Enacted: April 2011, 4

As an IT company that develops information systems and provides web services, GOLDEX Co., Ltd. has a corporate philosophy of becoming a company that connects people and technology to the future.In order to become a company that is suitable for this, we handle personal information. We are fully aware of our social responsibility regarding the protection of personal information, and comply with laws and regulations regarding the protection of the rights of individuals and personal information.
In addition, in order to realize the following policies, a personal information protection management system has been established to continuously recognize the latest IT technology trends, changes in social demands, changes in the business environment, etc. We hereby declare that we will work together to improve.
1. The Company appropriately acquires and uses personal information within the scope of the use purpose specified in advance for the business related to the development of information systems and Web services, as well as the personal information handled in employee employment, personnel management, etc. We do not handle personal information beyond the scope necessary to achieve the purpose of use (use outside the purpose). We will also take appropriate measures to do so.
2. We comply with laws and regulations regarding the handling of personal information, guidelines set by the government, and other standards.
3. We will take reasonable security measures against risks such as unauthorized access to personal information, leakage, loss or damage of personal information, inject management resources that match the business situation, and We will continuously improve our security system. In addition, we will establish internal rules such as correcting inappropriate matters and protect personal information in the best possible condition.
4. The Company has established internal rules for handling complaints and consultations regarding the handling of personal information, and will respond promptly and honestly to complaints and consultations.
5. We will review the personal information protection management system in a timely and appropriate manner, taking into account changes in the environment surrounding the Company, and continuously promote improvements.

◆ Personal information protection Complaint / consultation reception desk ◆
〒141-0031
3-13-6 Nishi Gotanda Shinagawa-ku Tokyo
GOLDEX Co., Ltd. Personal Information Protection Complaints/Consultation Desk
TEL: 050-5491-9943 (excluding weekends and holidays, year-end and New Year holidays)
E-mail: info@goldexmobile.com

[Handling of personal information obtained from customers]
GOLDEX Co., Ltd. (hereinafter referred to as the "Company") acquires personal information necessary for the smooth operation of our services, but this personal information is subject to our "Personal Information Protection Policy". In addition to our policy, we will handle your personal information as follows.
1. Purpose of using personal information
We use personal information obtained from customers for the following purposes:
Types of personal information
Company Name
Company name (Kana)
Company name (abbreviation)
Phone
FAX number
Zip Code
Address
Map location
Category (industry / occupation)
Homepage URL
to whom it May concern
E-mail
Notification mail delivery
(XNUMX) To implement and properly manage the contents of the membership agreement.
(XNUMX) For personal authentication to provide this service.
(XNUMX) To inform the user about the service or to communicate maintenance information.
(XNUMX) For events such as cross-industry exchange meetings and matching between companies.
(XNUMX) To receive inquiries, opinions, and answers from customers.
(XNUMX) To collect and analyze personal information for the purpose of improving our services.
(XNUMX) When personal information is disclosed or used with the prior consent of the customer.
Please note that in the event that the personal information requested by the Company cannot be provided, or if there is an incomplete entry, etc., it may affect the subsequent provision of software and system system development services. Thank you.

XNUMX. Acquisition of personal information
We collect your personal information by lawful and fair means.

XNUMX. Outsourcing related to personal information
We may outsource business only to the extent necessary to achieve the purpose of use of the acquired personal information. With the outsourcing of business, personal information obtained by the Company may be deposited to the extent necessary.

XNUMX. Provision of personal information to third parties
We do not provide personal information obtained from customers to third parties without the prior consent of the customer, except in the following cases. In the case of entrustment to a subcontractor, it is not provided to a third party.
(XNUMX) When it is based on laws and regulations
(XNUMX) When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the customer
(XNUMX) When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the customer. (XNUMX) A national agency or local government or its When it is necessary for the entrusted person to cooperate in performing the business stipulated by laws and regulations, and there is a risk that obtaining the consent of the customer may hinder the performance of the business.

XNUMX. Shared use of personal information
We do not share personal information obtained from customers.

XNUMX. About security management of personal information
The Company properly manages the personal information obtained from customers and takes the utmost care to prevent leakage, loss or damage. We provide in-house education for officers and employees on the protection and appropriate handling of customer personal information. In addition, the storage period of personal information will be determined separately according to the purpose of use, and after that period will be discarded by an appropriate method.

XNUMX. Procedures such as disclosure of personal information
If we wish to disclose your personal information regarding the personal information that we have acquired, we will respond promptly after confirming that you and the person who offered you are yourself. You.
(XNUMX) Details of disclosure
① Notification of purpose of use
② Disclosure
③ Correction, addition or deletion of contents
停止 Suspension or deletion
停止 Suspension of provision to third parties
Please note that services may not be able to be provided according to your request unfortunately due to suspension or erasure of usage.
(XNUMX) Commission
For requests for disclosure, etc., we will charge a fee of 1 yen (including tax) per case. A report will be mailed to the customer regarding the processing results of disclosure, etc., and the above invoice will be enclosed in the report, so please pay.
In the case where it is difficult to suspend, delete, or suspend the use of the service within the prescribed fee range due to a large cost, etc., you may need to pay the actual cost separately. In that case, we will notify the customer in advance and receive your consent.
(XNUMX) Disclosure request method and inquiries
When making a request for disclosure, etc., fill out the required disclosure request (Note XNUMX) specified by the Company, and confirm that you and the person who submitted the request (agent, etc.) are yourself. Please enclose the necessary documents (Note XNUMX) to the next address, and apply to the next address by registered mail, simple registered mail, delivery record mail, etc. Please note that requests for disclosure, etc. that do not use this method (including those who come directly to our company) will not be accepted. In addition, if there is a defect in the disclosure request, etc. or if it is not possible to confirm that you and the person who submitted the request (agent, etc.) are yourself, you may not be able to respond to the request unwillingly. Please note that there are.

[Reception desk for disclosure of personal information]
● Mail
〒141-0031
3-13-6 Nishi Gotanda Shinagawa-ku Tokyo
GOLDEX Co., Ltd. Personal Information Protection Complaints/Consultation Desk
TEL: 050-5491-9943 (excluding weekends and holidays, year-end and New Year holidays)
E-mail: info@goldex mobile.com

(Note XNUMX) Disclosure request form prescribed by the Company

The disclosure request form prescribed by the Company will be issued by the following method. If you wish to receive the documents by fax or mail, please state that you would like to receive a request for disclosure etc. In addition, in the case of FAX, please fill in the FAX number of the desired person, and in the case of mail, please fill in the name and address of the desired person and apply.

● Mail
〒141-0031
3-13-6 Nishi Gotanda Shinagawa-ku Tokyo
GOLDEX Co., Ltd. Personal Information Protection Complaints/Consultation Desk
TEL: 050-5491-9943 (excluding weekends and holidays, year-end and New Year holidays)
E-mail: info@goldexmobile.com

(Note XNUMX) Documents necessary for confirming that you and the person who made the offer are yourself
A copy of your driver's license, passport (passport), health insurance card, pension book, seal registration certificate, etc. If the person who submitted the request is other than yourself (agent, etc.), please enclose the following documents.

● If the customer is a minor or an adult ward, the following documents relating to the legal representative
Documents that can confirm that you have the legal proxy right, such as a copy of your family register or a certificate of registration of an adult guardian
● An agent who has delegated the work of making a request for disclosure etc.
Documents such as power of attorney that can confirm that you have the power of representation
(XNUMX) Notification method of the result of request for disclosure etc.
A notice will be sent to the person who submitted the request (the name and address of the requester stated in the invoice for disclosure etc.) in writing by post (Personal Pickup Mail of Japan Post). If disclosure is not made (Note 3), the reason will be added to the notification. When corrections, additions or deletions have been made, we will notify you to that effect and the details. Please note that it may take a few days for notification.
(Note XNUMX) When disclosure is not performed
Please note that we will not disclose etc. in any of the following cases.
[XNUMX] If you do not notify the purpose of use, it is as follows.
・ When there is a risk of damaging the life, body, property or other rights and interests of the person or a third party.
・ When there is a risk of damaging our rights or legitimate interests.
-When there is a need to cooperate with the national institution or local public entity in performing the affairs stipulated by laws and regulations, and there is a possibility that it will hinder the performance of the affairs.
・ When the purpose of use is clear.
-When there is no personal data pertaining to the request.
-The claimant does not pay the prescribed fee.
[XNUMX] If you do not disclose personal information:
-When special procedures are prescribed by laws and regulations.
・ When there is a risk of damaging the life, body, property or other rights and interests of the person or a third party.
-When there is a possibility that it will significantly hinder the proper execution of our business.
・ When it violates laws and regulations.
・ When the requested personal information (law: retained personal data) does not exist.
-The claimant does not pay the prescribed fee.
[XNUMX] If no corrections, additions or partial deletions are made, it is as follows.
-When there is no mistake in the contents of the personal information to be disclosed (law: retained personal data).
-When special procedures are prescribed by laws and regulations.
[XNUMX] Suspension, deletion or suspension of provision to third parties.
・ When there is a risk of damaging the life, body, property or other rights and interests of the person or a third party.
-When there is a possibility that it will significantly hinder the proper execution of our business.
・ When it violates laws and regulations.
[XNUMX] Purpose of use of personal information acquired upon request for disclosure
The personal information obtained by the request for disclosure etc. will be used only to the extent necessary for the procedure of disclosure etc. In addition, the submitted documents will be properly disposed of.

XNUMX. Reception desk for complaints, etc.
For complaints and inquiries regarding the personal information obtained by the Company, please contact us by telephone, e-mail or mail to the following "Inquiries regarding personal information protection".
[Inquiries regarding personal information protection]
● Mail
〒141-0031
3-13-6 Nishi Gotanda Shinagawa-ku Tokyo
GOLDEX Co., Ltd. Personal Information Protection Complaints/Consultation Desk
TEL: 050-5491-9943 (excluding weekends and holidays, year-end and New Year holidays)
E-mail: info@goldexmobile.com

XNUMX. Optionality of giving personal information
You are free to not provide your personal information. However, we may not be able to provide sufficient services if we do not provide the personal information necessary for business.

4. Use of cookies (* 5) and web beacons (* XNUMX) on our website
Some of our websites use cookies and web beacons. These are used in order for customers to use the website in an optimal condition. If you do not wish to use cookies, you can refuse them by changing your browser settings. Also, you can reject Web beacons by rejecting the use of cookies. In that case, some services may not be available.
(Note XNUMX) “Cookies” are information that is exchanged between the web server that manages the homepage and your browser, and may be stored as a file on the disk of your computer. The use of cookies allows a web server to record which pages on a homepage a particular computer has visited. (Note XNUMX) "Web beacon" is a technology that works together with cookies to know how many times a particular page has been accessed.

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